Covid-19 Variant Multilingual Resources
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- NEW! Information on the Omicron Variant in Multiple Languages. Refugee 613 and partners have created a new multilingual resource to help newcomers learn about the COVID-19 variant in more accessible formats. Available in 11 languages including Arabic ( العربية ), Dari (زبان دری), English, French (Français), Hindi (हिन्दी), Pashto (پاستو), Punjabi (ਪੰਜਾਬੀ ਭਾਸ਼ਾ), Somali (Soomaali), Simplified Chinese (中文 (简体), Spanish (Español), Swahili (kiswahili) and Traditional Chinese (繁體中文).
- NEW! Multilingual Fact Sheet About the Delta Variant. Refugee 613 and its partners have created the "What you need to know about the Delta variant" fact sheet in 11 languages English, Arabic (العربية), Dari (زبان دری), Hindi (हिन्दी), French (Français), Pashto (پاستو), Simplified Chinese (中文 (简体), Spanish (Español), Somali (Soomaali), Traditional Chinese (繁體中文) and Urdu (اردو). To access them, please click here.
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Covid-19 Vaccine Resources
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- NEW! Translated Material on the Covid-19 Vaccine for Children is Now Available. Important information on children’s doses and third doses from the Region of Waterloo Public Health and Emergency Services is now available here in Farsi, Arabic, Mandarin, Serbian, Tigrigna & Cantonese. Visit the Region of Waterloo website for more details on the vaccine.
- NEW! Translated Children's Sensory-Safe COVID-19 Vaccine Clinic Programs. Waterloo Region Public Health, in partnership with the KidsAbility Foundation, offers vaccine clinics in many locations in Waterloo and Cambridge. Visit the Region of Waterloo's Community and Cultural Resources website to see this information translated in several languages.
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Access Alliance has launched an online library for multilingual health information to make it easier for service providers to find and share information with their clients. The collection will grow overtime, but for now it focuses on COVID-related information (including Covid-19 vaccination information). During the COVID-19 pandemic, access to the library has been made open to the public. Click here and then click on the #C4CC box in the pop up to go straight to the library.
- Covid-19 Vaccination for Undocumented and Migrant Workers in Ontario. Migrant Workers Alliance for Change is offering support for Ontario's undocumented and migrant workers to receive the COVID-19 vaccine. They are offering vaccine information in 16 languages as well as a hotline on WhatsApp to get one-to-one support through the process.
- A fourth Vaccine Bulletin developed by Refugee 613 and partners is now available. It answers questions like can people with allergies get the vaccine? For how long does it protect people? and more. The bulletin is available in 16 languages: English, አማርኛ (Amharic), العربية (Arabic),বাংলা (Bengali),فارسی (Farsi),Français (French),हिन्दी (Hindi),ਪੰਜਾਬੀ ਭਾਸ਼ਾ (Punjabi),中文 (简体) (Simplified Chinese), Soomaali (Somali),Español (Spanish), தமிழ் மொழி (Tamil),Swahili,ትግርኛ (Tigrinya), Traditional Chinese, and اردو (Urdu).
- A third Vaccine Bulletin developed by Women’s College Hospital, Ontario Council of Agencies Serving Immigrants, TAIBU Community Health Centre and Refugee 613 is now available. It explaining who the vaccines were tested on and why the vaccines were tested on people of ethnically and racially diverse backgrounds. The bulletin is available in 12 languages: Arabic, Bengali, English, Farsi, French, Hindi, Punjabi, Somali, Spanish, Swahili, Tamil, and Urdu.
- This fact sheet developed by Region of Waterloo answers questions such as what is not in the vaccine? Can it change my DNA? How did they develop it so quickly? How do we know it is safe? Where to get vaccinated? Available in English, French,Arabic ,Amharic ,Somali ,Swahili ,Tigrinya. More info:https://bit.ly/32aF6ES
- "Vaccines Explained Series" in Multiple Languages. WHO's 'Vaccine Explained' series features illustrated articles on vaccine development and distribution: from how they work and how they’re made to ensuring safety and equitable access. Available in 6 languages: English, French, Arabic, Chinese, Greek, and Spanish.
- The second Covid-19 Vaccine Bulletin is now available in 12 LANGUAGES explaining how we got the vaccines so fast! This bulletin is a collaboration between Refugee 613, Women’s College Hospital, the Ontario Council of Agencies Serving Immigrants and TAIBU Community Health Centre. See it in Français (French), العربية (Arabic), ਪੰਜਾਬੀ ਭਾਸ਼ਾ (Punjabi), Español Spanish), 中文 (简体) (Simplified Chinese), اردو (Urdu) and other languages.
- Download the COVID 19 Vaccine Fact Sheet "What you need to know about the COVID-19 vaccine for Canada" by the Public Health of Canada in English, Français (French), العربية (Arabic), 한국어 (Korean), ਪੰਜਾਬੀ ਭਾਸ਼ਾ (Punjabi), Español (Spanish), தமிழ் மொழி (Tamil), Українська (Ukrainian), Tagalog, 中文 (简体) (Simplified Chinese), Português (Portuguese), اردو (Urdu) and other languages.
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How to Safely Use a Non-Medical Mask or Face Covering |
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How to Prevent the Spread of Covid-19 and Get Infected
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- Safe Voluntary Isolation Site Multilingual Resources. If you need a space to isolate to protect yourself or others from COVID-19, consider applying for the isolation site. Information on the site is available in العربية (Arabic), English, Français (French), Español (Spanish) and ਪੰਜਾਬੀ ਭਾਸ਼ਾ (Punjabi).
- Know the Facts About Coronavirus Disease (COVID-19) (by Public Health Agency of Canada) – available in Français (French), العربية) Arabic), Español (Spanish), ትግርኛ (Tigrinya), Soomaali (Somali), 中文 (简体) (Simplified Chinese) and other languages.
- Washing Your Hands Fact Sheet (by Public Health Agency of Canada) – available in Français (French), العربية) Arabic), Español (Spanish), ትግርኛ (Tigrinya), فاریس) Farsi), Soomaali (Somali), 中文 (简体) (Simplified Chinese) and other languages.
- Physical Distancing Fact Sheet (by Public Health Agency of Canada) – available in Français (French), العربية) Arabic), Español (Spanish), فاریس) Farsi), 中文 (简体) (Simplified Chinese) and other languages.
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Resources and Supports for Children and Families
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Local COVID-19 Resources and Supports for Children and Families
Community organizations and groups across Waterloo Region are working together to help children, youth and families during the COVID-19 pandemic. We know this is a challenging time! Visit the Family Compass Website to find resources, services, programs and supports in multiples languages. It is updated regularly and it can be accessed by going to www.familycompasswr.ca and clicking on the COVID-19 Response Pop-Up Link. Resources and supports are organized under these topics:
- Basic Needs
- Mental & Emotional Health
- Safety
- Respite & Relief
- Financial Supports
- People You Can Talk To
- Resources for Adults
- Stuff for Kids & Teens
- Fun
- Learning
- Governmental Resources
- Community Connectedness
- Get Moving
This message is available in Français (French), العربية (Arabic), Español (Spanish), ትግርኛ (Tigrinya), فارسی (Farsi), Soomaali (Somali), አማርኛ (Amharic), српски (Serbian), 中文 (简体) (Simplified Chinese) and Português (Portuguese).
Other Resources for Children and Parents
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Newcomer Parent Resource Series. This material, developed by CMAS, will help newcomer parents who stay home with their children get through this time of lockdown. The series contains 14 parent resources on helping children cope with stress, learning through play, creating routines for children,listening to and talking with kids,sharing stories with children and other interesting topics. They are available in Français (French), العربية (Arabic), زبان دری (Dari), русский (Russian), 中文 (简体) (Simplified Chinese), Español (Spanish), தமிழ் மொழி (Tamil), ትግርኛ (Tigrinya) and 8 other languages.
- “My Hero is You, How kids can fight COVID-19!” It is a storybook mainly for children aged 6-11 years old. It explains how kids can protect themselves, their families and friends from coronavirus and how to manage difficult emotions when confronted with a new and rapidly changing reality. Made by the Inter-Agency Standing Committee Reference Group on Mental Health and Psychosocial Support in Emergency Setting , the World Health Organization and 50 other organizations, it is available in العربية (Arabic), 中文 (简体) (Chinese), Español (Spanish), Français (French),Italiano (Italian),Português (Portuguese) , русский (Russian) and other 12 languages.
- COVID-19 Health Literacy Project - Get fact sheets in over 30 languages on COVID-19 for immigrants, refugees and newcomers developed by a huge team of medicine students and physicians. It contains infographics about the virus geared toward kids of all ages.
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Resources for Different Economic Sectors |
- Tip sheets developed by the Ontario Government for different sectors to protect workers, customers and the general public:
- Tip sheet for construction in العربية ( Arabic), Traditional Chinese,中文 (简体) (Simplified Chinese),اردو (Urdu), فارسی (Farsi),ગુજરાતી (Gujarati),한국어 (Korean),ਪੰਜਾਬੀ (Punjabi),Tagalog.
- Tip sheet for manufacturing in العربية (Arabic), فارسی (Farsi),ગુજરાતી (Gujarati),한국어 (Korean),ਪੰਜਾਬੀ (Punjabi),中文 (简体) (Simplified Chinese),Traditional Chinese,Tagalog,தமிழ் மொழி (Tamil), and اردو (Urdu).
- Tip sheet for retail in العربية (Arabic), فارسی (Farsi),ગુજરાતી (Gujarati),한국어 (Korean),ਪੰਜਾਬੀ (Punjabi),中文 (简体) (Simplified Chinese),Traditional Chinese,Tagalog, தமிழ் மொழி (Tamil), and اردو (Urdu).
- Tip sheet for Agriculture Workers in Español (Spanish).
- Tip sheet for Agriculture Supervisors in Español (Spanish).
- Tip sheet for restaurants and food services in English,தமிழ் மொழி (Tamil), العربية (Arabic),فارسی (Farsi),中文 (简体) (Simplified Chinese),اردو (Urdu),Traditional Chinese,ਪੰਜਾਬੀ (Punjabi),한국어 (Korean), and ગુજરાતી (Gujarati).
- Self-isolation: Guide for caregivers, household members and close contacts (by Ontario Government) available in فاریس) Farsi).
- COVID-19: A Guide for Temporary Foreign Workers in Canada (Available in French and Spanish). This guide is customized for temporary foreign workers under the Temporary Foreign Worker Program. The guide's themes are related to COVID-19, including how the disease spreads and individuals at an elevated risk for developing complications related to COVID-19; what TFWs should know before coming to Canada; rights and responsibilities of TFWs during the mandatory 14-day quarantine period, including employer responsibilities and tips to maintain good mental health; and other topics.
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Mental Health Resources |
- Multi-Language Psychosocial Supports During COVID-19 in Waterloo Region.Programs may change without notice. Some programs may require referrals and may include fees for services. Please contact program directly for the most up-to-date information on availability.
- "Living With Worry And Anxiety Amidst Global Uncertainty," a multilingual mental health resource by Psychology Tools in the UK that includes a mixture of psychoeducation about normal and excessive worry, lots of normalization, and a selection of practical exercises anyone can use to manage worry and maintain well-being in these uncertain times. Available in about 40 languages: العربية (Arabic),简体 (Chinese simplified), Français (French),日本人 (Japanese),русский (Russian),Español (Spanish) and other languages.
- BounceBack has developed a series of videos that contain practical tips on managing your mood, sleeping better, building confidence, increasing activity, problem solving and healthy living. Videos are available in English, French, Arabic, Farsi, Cantonese, Mandarin, and Punjabi.
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Translation Tool |
This website has a built in tool that can translate any webpage on this site into one of over 90 languages.
To use the translation tool:
- Go to the top of this page
- Look for the "Translate" button located to the left of the "What are you looking for?" search box.
- Click the "Translate" button and select one of over 90 languages from the drop down menu.
- This translates the website into the language you select.
- Video: "How to use the Google Translate feature"
Note: This feature does not extend to PDF downloads or other websites we link to for more information.
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Covid-19 Resource Line |
- Region of Waterloo Public Health (519-575-4400) - interpretation services are available in multiple languages, or email regionalinquiries@regionofwaterloo.ca.
- Call the Provincial Vaccine Information Line at 1-888-999-6488 (TTY for people who are deaf, hearing-impaired or speech-impaired: 1-866-797-0007)
- information is available in more than 300 languages
- this line is available 8 a.m. to 8 p.m., 7 days a week
- you may have to wait for an agent when call volumes are high
- Telehealth Ontario (1-866-797-0000) - interpretation services are available in multiple languages.
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More Resources |
- NEW! COVID-19 Screening Checklist Now Available in Multiple Languages. The Ministry of Education is now offering its COVID-19 school screening checklist for students in multiple languages. In addition to English and French, the screening form is now available for download in 19 different languages: ي (Arabic), 中文 (简体) (Chinese Simplified), 中文 (繁體) (Chinese Traditional), فارسی (Farsi), Deutsch (German), ελληνικά (Greek), ગુજરાતી (Gujarati), हिन्दी (Hindi) and more.
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Access Alliance has launched an online library for multilingual health information to make it easier for service providers to find and share information with their clients. The collection will grow overtime, but for now it focuses on COVID-related information. During the COVID-19 pandemic, access to the library has been made open to the public. Click here and then click on the #C4CC box in the pop up to go straight to the library.
- COVID-19 Resources Available in Multiple Languages. It is a complete list of COVID-19 multilingual resources that has been developed for service providers to use and pass onto their clients.
- ARAISA– The Atlantic Region Association of Immigrant Serving Agencies has compiled program changes and resources for organizations in the settlement and integration sector, as well as a list of multilingual COVID-19 posters, videos and resources, mental health resources, working from home tips.
- COVID-19 Myth Busters- Multilingual Websites. The World Health Organization (WHO) has created a series of infographics with information debunking these myths. To help newcomers easily access this information, there are some multilingual websites in French (French), العربية)Arabic), 中文 (Chinese), русский (Russian) and Español (Spanish).
More information can be found in the Immigration Waterloo Region Weekly emails such as the latest service updates from our community partners, relevant measures or changes to legislation due to COVID-19 outbreak, ways to help amid the crisis and webinars on important topics to manage the pandemic consequences, social distancing, financial issues and others. Subscribe to the Weekly for updates delivered to your email inbox each Monday.
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