Settlement & immigration resources
Moving to a new country is exciting, and there is a lot to do and learn. Newcomers typically access two different types of support:
- Settlement services help you adapt and integrate into your new community after you arrive (for example, information and orientation, community connections, and employment counseling).
- Immigration services help you with the legal process of entering and residing in Canada (for example, visas, work permits, and permanent residency).
Settlement services
Several local organizations offer free support to help you settle into your new community. Whether you need help with learning English or French, finding a job or housing, registering for school, or making community connections, these organizations are here to support you every step of the way. Make a settlement worker your first point of contact after you arrive. They can help you to identify your needs and connect you with appropriate local services, including housing, health care, schools, and transportation; understand your rights and responsibilities in Canada; access interpretation and translation services; find employment and career support; find where to learn English or French; access community programs and volunteering opportunities; complete forms and applications and build local connections.
Get in touch with one of these organizations for assistance today:
For refugee claimants and government assisted refugees:
Immigration services
Immigration advice and representation in Canada should always be provided by licensed or regulated professionals, such as immigration lawyers or registered consultants. When choosing a service provider make sure to:
- Verify that they are licensed or regulated in Canada
- Confirm fees and services in advance
- Be cautious of unlicensed advice or unrealistic promises
- Ask questions if anything is unclear
You can find licensed professionals through:
If you are unsure, one the settlement partner listed above can help guide you to trusted resources.
Important notice: Waterloo Region Immigration Partnership does not provide immigration services or representation. We connect newcomers to trusted information and community resources.